My Facebook account is always open in my phone. Surprisingly, on the morning of December 28 I can no longer access my account in my phone, as well as in other phone or computer. It says that my computer may be infected with a virus which I doubt if it’s true since I can access a different account on the same computer or phone.
I tried to follow the instructions in the prompt box by clicking continue. But I’m suspicious with the instructions because it prompted me to install a scanner which I believe it is a malware so I didn’t do anything. Instead I try to look for forums related to it unfortunately I can’t find the solution. The problem with FB is that there is no “Contact Us” button and I can’t also find the answer in the FB forum or FAQ site about the problem I encountered.
Although I’m not an FB addict, it still bothers me not accessing the account. I suspect somebody reported me as abuse or blocked, BUT I don’t really know the real reason why I can’t access my account. Thus I gave up.
I was able to access my account again on the third day. I didn’t do anything... So when you experience same thing in your FB account I suggest don’t install anything as what you have been told on the prompt box. Just wait and ...have a break on accessing your account. After all life continues without FB.